Thanks for submitting a doctors.com.au Profile!
As a Cliniko customer you can integrate your appointment calendar with your doctor.com.au online bookings (for free!) follow the instructions below.

Integrate Your Cliniko Booking with Doctors.com.au – Instructions

Set up is quick and involves the retrieval of 2 numbers (API Key and Business ID) from your cliniko account to then enter these in your doctors.com.au account.

1. Get your API Key from your Cliniko account

  1. Once logged into your Cliniko account, click on ‘My info’ (bottom left corner of the screen),  Scroll down and select ‘Manage API Key’.
  2. Select ‘Add an API Key’.

  3. Give your API Key a new name – name it doctors.com.au.

  4. Copy the API Key, this is what is needed to enter into your doctors.com.au account – copy this key (temporarily paste in word doc). 

  5. Once the API key is created it will be saved (you won’t be able to see it again – if you didn’t copy it, please delete the key and generate a new one). 

2. Get your Business ID from your Cliniko account

  1. Click on ‘Settings’ from the left hand side menu.
  2. Click on ‘Business Information’ (within the ‘Our Clinic’ section). 
  3. Click on ‘Edit information’ (on the site you want to publish appointments for).Your business ID is the number then shown in this URL, as circled in the screenshot example below – Copy this ID (temporarily paste in word doc).

3. Enter your details in your doctors.com.au account

  1. Login to the website by visiting: https://doctors.com.au/my-account/.
    (If you haven’t created a password, follow the ‘forgot password’ link)
  2. Click ‘My account’ – you will be prompted to set up online booking. If you are not prompted, simply click ‘Appointment Settings’ from the ‘Appointments’ drop down menu. 
  3. On the Appointment settings page:Select ‘Practice Management System’Then select ‘Cliniko’You will then need to paste in your API Key and Business ID as retrieved from Cliniko  Click ‘Save’ 
    See below screenshot for reference;
Once saved your doctors.com.au listing will automatically retrieve and display your available online appointments.

Please note the ‘Time Slot’ dropdown on the ‘Appointment settings’ page is not relevant to your integration. This can be ignored, your time slots will be based on your appointment settings within Cliniko.

Doctors.com.au Booking Fees
We will drive patients to your profile page for free so that they can book an appointment with your clinic.

  • Reoccurring patient bookings are Free
  • A small new appointment fee will be charged – this charge will only ever occur when you receive a new patient booking meaning we are 100% results-based (if you get no new bookings, you won’t be charged).
  • Free featured profile as a Cliniko customer – Your listing will be upgraded to a featured profile after you integrate your Cliniko online booking, where all ads on the page will be removed and  your available appointments will be displayed to be booked.