I have been a patient for many years. Booked my appointment online- get to appointment and was told a little bit behind..but shouldn’t be long… 2 hours later I went to the reception desk to ask the silly question of how much longer… to be told there were still patients in front of me in the queue… how????? As I had made my appointment around other commitments I could not wait any longer… so I left without so much of an apology for the wasting of my time. Either the doctors need to learn some time management skills or there booking process is not working..
So now I have left without seeing a doctor and have to once again wait until I can arrange more time off work to make another appointment to probably have to sit there for hours again for the consult that I originally wanted.